Help Scout Pricing Explained (2026)

Help Scout offers a free tier and paid plans range from $55/mo to $83/mo (billed monthly). An easier way to help your customers

Help Scout starts at $55/mo with a free tier available. Paid plans range up to $83/mo. An easier way to help your customers. Pricing independently verified as of March 2026.

All Plans

PlanMonthlyAnnualSavingsBillingLimits
FreeFreeFree--Flat50 contacts/month, unlimited users, shared inbox, knowledge base, Beacon widget
StandardRecommended$55$600/yr9%FlatUnlimited users, 100 contacts/month, workflows, custom fields, reporting
Plus$83$900/yr10%FlatUnlimited users, 250 contacts/month, Salesforce/Jira integrations, advanced permissions
ProContact salesCustom--Custom1,000+ contacts/month, enterprise security, dedicated onboarding

Pricing Calculator

Estimate your monthly cost for Help Scout. Click a plan to select it.

1255075100

Estimates based on published pricing. Usage-based plans are approximated. Verify with vendor for exact quotes.

Free Tier Details

Help Scout Free Tier

50 contacts/month, unlimited users, shared inbox, knowledge base, Beacon widget

Hidden Costs & Things to Know

  • You need advanced ticketing and routing features
  • You need omnichannel support (phone, social)
  • You handle very high support volume (contact-based pricing scales)

Scoring Overview

Overall Score7.1 / 10
Value
7
Ease of Use
9
Power
6
Setup Friction
8
Migration Ease
6
Transparency
7
Last verified:March 2026Independently Verified

Try Help Scout

Visit the official Help Scout pricing page to see the latest plans and start with the free tier.

View Help Scout Pricing

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