Drift

by Salesloft (acquired Drift in 2024)

Conversational marketing and sales platform

Independently VerifiedLast verified: March 2026
See 3 alternatives to Drift →

4.2

/ 10

Overall Score

Drift scores 4.2/10 overall. Conversational marketing and sales platform. Best for: Enterprise B2B companies with large marketing budgets. Starting at $2500/month. Last verified Mar 24, 2026.

Score Breakdown

How we score →
Value
3
Ease of Use
5
Power
8
Setup Friction
4
Migration Ease
3
Transparency
2

Scores are editorial assessments on a 1–10 scale. Overall score uses a weighted formula: Value (25%), Power (20%), Transparency (20%), Ease (15%), Setup (10%), Migration (10%). Full methodology

Switching Intelligence

Sasanova Exclusive

Migration Difficulty

Hard

Implementation Complexity

High

What triggers people to switch AWAY

  • Extremely high price point
  • Salesloft acquisition uncertainty
  • Opaque pricing

What blocks people from leaving

  • Chatbot conversation flows
  • ABM targeting rules
  • Salesforce integration depth

Data Export & Portability

API access, Salesforce sync

Best For

  • Enterprise B2B companies with large marketing budgets
  • ABM-focused organizations wanting real-time buyer engagement
  • Salesloft customers wanting conversational marketing integration

Avoid If

  • You are a small or mid-size business (starts at $2,500/mo)
  • You want transparent, self-serve pricing
  • You want a standalone chat tool (now tied to Salesloft ecosystem)

Features

AI chatbots
Live chat
Conversational landing pages
Meeting scheduling
Real-time visitor notifications
ABM targeting
Revenue acceleration
A/B testing (Advanced)
Flex routing
Salesforce integration

Pricing

PlanMonthlyAnnualBillingLimits
Premium$2500/mo$30000/yrflatCustom chatbots, live chat, conversational landing pages, meetings, real-time notifications
AdvancedContactContactcustomFastlane, A/B testing, flex routing, AI-powered chatbots
EnterpriseContactContactcustomFull lifecycle personalization, custom integrations, dedicated support
Source: Salesloft (acquired Drift in 2024) pricing page →Verified: Mar 2026Scoring methodology →

Pricing Calculator

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1255075100

Estimates based on published pricing. Usage-based plans are approximated. Verify with vendor for exact quotes.

Integrations

SalesforceHubSpotMarketo6senseDemandbaseSlackZapierSalesloft

Alternatives

Intercom

Intercom Inc.

6.4

/ 10

The complete AI-first customer service platform

Crisp

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7.6

/ 10

The all-in-one business messaging platform

Freshdesk

Freshworks Inc.

7.1

/ 10

Delight your customers with effortless customer service

Related Comparisons

Drift vs Intercom

Intercom offers a more accessible AI-first support platform starting at $39/seat/mo. Drift starts at $2,500/mo and is now tied to the Salesloft ecosystem after its 2024 acquisition.

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